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Every business owner dreams of skyrocketing sales without doubling their workload. You want your sales process to be a well-oiled machine: potential customers pour in, conversions increase, and your team is free to focus on qualified leads. But that’s not always the case. Too many brands struggle with sales automation [...]
Are CFOs Being Asked to Do Too Much? by Stephen P. Konstans, formerly an SVP at Pearson Partners International As an executive recruiter, I spend much of my time with client companies hiring top financial and accounting talent and talking with CFOs and CFOs-in-Waiting about their careers. When I started [...]
Leadership doesn’t make “a difference.” It makes “the difference.” That is true in all area of an organization, and especially true in creating extraordinary customer service. You might be able to manage good service but you must lead to achieve great service. How? Here are ten key actions leaders can [...]
Navigating to your dream executive role that aligns with your passions is not just aspirational—it is critical for enduring leadership success and fulfillment. As an experienced professional, you are not just looking for a role but seeking a path that resonates with your personal ambitions and professional strengths. This guide [...]
There is no growth without courage. In my career of 25+ years, I had several moments that required me to exhibit courage. I was a functional head in year 2008 when my growth had plateaued. I walked up to my boss and sought his able counsel. He was very clear, [...]
If you don’t frame your metrics right, they can distort behaviors. A bank executive once insisted that I do him a favor by getting a free credit card (even when I did not require it). He was one customer short of being eligible for a quarterly bonus. He suggested that [...]